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Privacy Policy

Last Updated: 2025-07-07

Introduction

Apex Flow LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Information We Collect

Personal Information

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, IP address
  • Professional Information: Company name, job title, business challenges
  • Internet Activity: Browser type, pages visited, time spent on pages
  • Geolocation Data: Approximate location based on IP address
  • Inferences: Preferences and interests based on your interactions

How We Collect Information

  • Directly from you when you fill out forms or contact us
  • Automatically through cookies and similar technologies
  • From third-party services (e.g., analytics providers)

How We Use Your Information

We use your personal information for:

  • Responding to your inquiries and providing services
  • Sending relevant information about AI automation solutions
  • Improving our website and services
  • Complying with legal obligations
  • Protecting against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Companies that help us operate our business (e.g., email services, CRM systems)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to the sharing

Your California Privacy Rights

Under CCPA/CPRA, California residents have the following rights:

Right to Know

You can request information about what personal information we collect, use, and disclose.

Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

Right to Correct

You can request correction of inaccurate personal information.

Right to Opt-Out

You can opt-out of the sale or sharing of your personal information.

Right to Limit Use

You can limit the use of your sensitive personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of your privacy rights, you can:

We will respond to your request within 45 days. We may ask you to verify your identity before processing your request.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through our cookie consent tool or your browser settings.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Contact form submissions: 3 years
  • Analytics data: 2 years
  • Marketing communications: Until opt-out

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Apex Flow LLC

Burbank, California

Email: privacy@getapexflow.ai

Phone: [Phone Number]

Authorized Agent

You may designate an authorized agent to make requests on your behalf. The authorized agent must provide written proof of authorization and you may need to verify your identity directly with us.